SmallBizGenius Analysis

Horusrc receives mixed reviews regarding their service. While some customers praise Horusrc's customer service and competitive pricing, others report issues with shipping and order fulfillment.

Category Breakdown

Scores based on analysis of 4 recent reviews

Customer Service

8.0/10

Some reviewers highlight positive experiences with customer service, praising their helpfulness and support. For example, one reviewer mentioned "really good customer service".

2 reviews mention this

Shipping & Delivery

2.0/10

One reviewer reported significant shipping delays and a lack of support in resolving the issue. They stated, "Shipping 12-18 business days, been 31 business days and no help from support..."

1 reviews mention this

Order Fulfillment

2.0/10

One reviewer reported receiving an incomplete order and expressed dissatisfaction with the company's response. They said the receiver was not included as advertised.

1 reviews mention this

Pricing & Value

8.0/10

One reviewer noted that the company offers competitive pricing. They mentioned "very competitive pricing too."

1 reviews mention this

Pros & Cons

What Customers Love

Competitive pricing Mentioned 1x
"They are official dealers and have all the latest products, at very competitive pricing too."
Good customer service Mentioned 2x
"I bought FrSky X-Lite radio, really good customer service and got the shipment without any issues."
Official dealer with latest products Mentioned 1x
"They are official dealers and have all the latest products"

Common Complaints

Shipping delays Mentioned 1x
"Shipping 12-18 business days, been 31 business days and no help from support..."
Incomplete orders Mentioned 1x
"I bought a Frsky tadem XE here and according to the description I would receive a receiver but it was not included."

Common Questions About Horusrc

Answers derived from customer review patterns

Is Horusrc legit and trustworthy?

Based on the limited reviews, the legitimacy of Horusrc is questionable. While some customers report positive experiences with customer service and product availability, others have encountered issues with shipping delays and incomplete orders. The conflicting reports suggest a lack of consistency in their service. Potential customers should exercise caution and consider these mixed reviews before making a purchase.

Based on 4 reviews

Does Horusrc have good customer service?

The reviews present a mixed picture of Horusrc's customer service. Some customers praise their helpfulness and responsiveness, while others report a lack of support in resolving issues like shipping delays. This inconsistency suggests that the quality of customer service may vary. Customers should be aware of the potential for both positive and negative experiences when interacting with Horusrc's support team.

Based on 4 reviews