SmallBizGenius Analysis
Horusrc receives mixed reviews regarding their service. While some customers praise Horusrc's customer service and competitive pricing, others report issues with shipping and order fulfillment.
Category Breakdown
Scores based on analysis of 4 recent reviews
Customer Service
8.0/10Some reviewers highlight positive experiences with customer service, praising their helpfulness and support. For example, one reviewer mentioned "really good customer service".
2 reviews mention thisShipping & Delivery
2.0/10One reviewer reported significant shipping delays and a lack of support in resolving the issue. They stated, "Shipping 12-18 business days, been 31 business days and no help from support..."
1 reviews mention thisOrder Fulfillment
2.0/10One reviewer reported receiving an incomplete order and expressed dissatisfaction with the company's response. They said the receiver was not included as advertised.
1 reviews mention thisPricing & Value
8.0/10One reviewer noted that the company offers competitive pricing. They mentioned "very competitive pricing too."
1 reviews mention thisPros & Cons
What Customers Love
"They are official dealers and have all the latest products, at very competitive pricing too."
"I bought FrSky X-Lite radio, really good customer service and got the shipment without any issues."
"They are official dealers and have all the latest products"
Common Complaints
"Shipping 12-18 business days, been 31 business days and no help from support..."
"I bought a Frsky tadem XE here and according to the description I would receive a receiver but it was not included."
Common Questions About Horusrc
Answers derived from customer review patterns
Is Horusrc legit and trustworthy?
Based on the limited reviews, the legitimacy of Horusrc is questionable. While some customers report positive experiences with customer service and product availability, others have encountered issues with shipping delays and incomplete orders. The conflicting reports suggest a lack of consistency in their service. Potential customers should exercise caution and consider these mixed reviews before making a purchase.
Based on 4 reviewsDoes Horusrc have good customer service?
The reviews present a mixed picture of Horusrc's customer service. Some customers praise their helpfulness and responsiveness, while others report a lack of support in resolving issues like shipping delays. This inconsistency suggests that the quality of customer service may vary. Customers should be aware of the potential for both positive and negative experiences when interacting with Horusrc's support team.
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